Dormitory Service And Rental Housing FAQ
- How are beds assigned to freshmen?
- Freshmen applicants are assigned to dormitories in the order of proximity to their residence which is based on the residential address before admission to the school. The university retains the right to allocate. The number of people in the dormitory rooms is distributed as follows: 6 people per room in Lih Hsing Boys’ Dormitory and 4 people per room in En Tzu Girls’ Dormitory and Lian Shan Girls’ Dormitory.
- If the applications from new graduate students do not exceed the capacity of the dormitory, all applicants will be allowed to live in the dormitory. If the capacity is exceeded, there will be a draw to determine bed assignment. 4 people share a room in Hsin Shih Dormitory and ReCheng Dormitory.
- What should freshmen do if they are not assigned beds?
- Freshmen who have not been assigned beds can fill out an online waitlist application on itouch. They will be notified when a bed is available, and they can move in after paying the accommodation fee.
- “Rental Service Information” inquiry system provided by the Housing Section is available for getting rental information. (Link: https://house.nfu.edu.tw/CYCU)
- Is it mandatory for freshmen to live in the dormitory? How do I pay for the accommodation fee and check-in?
- There is no mandatory housing requirement for freshmen. If you need accommodation, please apply on itouch during the application period. If you do not need accommodation, please fill in the waiver form. The list of approved accommodation applicants will be posted on the home page of the school in the Administrative Bulletin after the school has reviewed the qualification of the applicants. If you have any concerns or need to revise your application, please contact each residence hall.
- The accommodation fee and air conditioning prepayments should be paid with the tuition fee and miscellaneous charge.
- The approved boarders shall move in the dormitory by the deadline. The room key can be claimed after returning “ Acknowledgement of Receipt” and “ Application Form for Entry/Exit During Access Control Hours”
- How are beds assigned to sophomore or above (master/PhD students are included)?
The Housing Section announces the application requirements in early March each year. Students should submit their applications according to the requirements by the deadline. Beds arrangement is conducted by computerized draw. 4 people share a room in Hsin Shih Dormitory and ReCheng Dormitory
- How do returnee students and transfer students apply for accommodation?
For returnee students and transfer students, please check out itouch and complete the online application by the deadline. Please feel free to contact 03-2652191 if you have any questions.
- Is there any priority order of eligible applicants in applying for accommodation?
- Students under the following conditions have the priority for accommodation: disabled students (a copy of the disability card should be attached), students from low-income and middle-low-income families (the certificate issued by the township, city, or district office of the current year should be attached).
- The priority order of accommodation for the rest of the students is under the Student Residence Management Regulations. The university retains the right to allocate.
- How long will my accommodation be after my accommodation application is approved? Can I apply to vacate during my accommodation?
- Boarders must live in the dormitory for one academic year according to the regulations (winter and summer dormitory accommodations are applied and paid separated). You may not request a refund during the first and second semesters.
- Freshmen who are unable to adapt to dormitory life during the dormitory accommodation adjustment period (within one month of the start of the new semester) should immediately apply to the dormitory supervisor for cancellation of the dormitory residence. After approval, 2/3 of the accommodation fee and the remaining air conditioning fee will be refunded under the “Refund Criteria for University Students”.
- If a boarder moves out of the dormitory during the semester or violates the rules of the dormitory. He/ she will be ordered to leave the dormitory, punished according to school regulations, and will not be allowed to apply for a refund or reapply for accommodation.
- How should boarders apply for not staying in the dormitory?
The student shall apply for overnight stay before leaving the dormitory. Pre-registration is available online and can be done up to 15 days before your overnight stay. The days of overnight stay shall not exceed 7 consecutive days.
- How to apply for accommodation in the duration of summer/winter vacation?
The Residential Services Section announces the application requirements for winter and summer dormitory accommodation in the middle of each semester. Students are required to submit applications and complete payment according to the relevant regulations. Applications for winter and summer dormitory accommodation are only opened to boarders of the current semester and the next semester.
- What kind of bedding and equipment are available in the bedrooms?
The rooms are equipped with bed frames (mattresses should be prepared by yourself), closets, desks, bookshelves, cabinets, lamps, air conditioner, and dormitory internet access (a network cable is required).
- What is the recommended size of the mattress? Where can I purchase one?
Mattress size for each dormitory:
Li Hsing Hall: 90CM*200CM
En Tzu Hall: 85CM*190CM
Lian Shan Hall: 90CM*180CM
Hsin Shih Hall: 96CM*196CM
Re Cheng Hall: 94.8CM*197.5CM
- What are the rules for bringing home appliances?
- Allowed house appliances: Computer and hair dryer.
- In order to maintain the safety of dormitory, each bedroom is forbidden from using electrical appliances against rules (e.g. instant pot, electric cooker, oven, electric water heater, electric heater (electric blanket), iron, dehumidifier, refrigerator, electric fan).
- What facilities are provided in the public areas of the dormitory?
- A lounge with tables, chairs and TVs is available in the dormitory, providing a comfortable and spacious space.
- Coin-operated beverage machines, RO reverse osmosis water dispensers, coin-operated washing, stripping and drying machines, laundry drying areas and electronic bulletin boards are set up in the dormitory.
- What is the time of providing hot water in dormitory?
All dormitories use a heat pump remote control system to supply hot water 24 hours a day, except for Hsin Shih dormitory, which uses electric water heaters.
- How do I apply for dormitory facility maintenance?
Boarders shall fill in the repairs and maintenance form in duty room. After applying, the General Affairs Office will send specialists to evaluate, quote, and repair the unusable item.
- How is the air conditioning fee charged and refunded?
- Based on the user-pay principle, dormitory air conditioning fee is prepaid and settled at the end of the semester. Any excess fee will be refunded to the student’s bank account.
- In order to comply with school’s payroll transfer policy, the dormitory-related refund will be issued to students’ bank account. Please provide the personal bank account of Chunghwa Post /Mega International Commercial Bank. The refund will not be issued by manual work.
- Is the dormitory open to visitors?
- Visitors shall apply for access to the dormitory with the Duty Room on the ground of their valid ID. Girl’s dormitory are limited to female visitors and boy’s dormitory are limited to male visitors.
- Visiting Time: 9:00A.M.~12:00P.M.、13:30A.M.~21:00P.M.
- Where can I find information about the dormitory?
The latest news and important information will be posted at school website, the fan page of each dormitory and the bulletin in dormitories. The information is related to the boarders, please always keep an eye on the information.
- Will the dormitory implement access control?
- In order to strengthen the dormitory’s safety management and maintenance, all boarders shall access the dormitory with access control card.
- Students should apply for the Entry/Exit during access control hours. After applying, students shall access the dormitory with access control card in accord with the regulation of Student Dormitory’s Access Control and Nighttime Roll Call.
- Do I need to bring all my personal belongings back home during summer/winter vacation?
- During winter vacation: Please take your valuables and personal luggage home. The school only provides space for large bedding.
- During summer vacation: All rooms should be emptied. The dormitory will provide warehouses for the boarders next school year to put their belongings. However, the school is not responsible for any loss or missing property. Please take your valuables back home or send them elsewhere.
- How to maintain good life quality in the dormitory?
In order to maintain the living quality, the boarders shall be responsible for the cleaning in dormitory. The dormitory has rules, and the access to dorm internet will be disconnected from 02:00~05:00, provided that the school’s internet will operate normally. Boarders should comply with the regulation to maintain well living quality.
- Will violation of dormitory regulation affect my accommodation right?
- The school set up “CYCU Dormitory Rules” and “The regulation of Student Dormitory’s Access Control and Nighttime Roll Call”. Boarders should be familiar with all related regulations and sign up for the acknowledgment when checking in the dormitory to finish the check-in procedure.
- Boarders who violate the relevant regulations will be punished by service and deduction of points according to the severity of the case. Boarders will not be allowed to live in the dorm if the case is serious.
- Do I have to clean the dormitory by myself?
In order to maintain a tidy environment and cultivate the spirit of manual training, the boarders not only need to tidy up their own rooms on their own, but also need to take turns to clean the public areas in order to maintain a comfortable learning and living environment.
- What is the address for me to send mails and packages? Where can I receive my mails and packages?
- Mails and packages should be marked with “dormitory name, room number and bed number”. Please bring your student ID card when claiming your items. The dormitory does not handle returned mail and packages.
- General mail: General mail is placed in the mailbox in the dormitory and can be picked up by yourself.
- Registered mail: Please inquire at the mail room or check the dormitory bulletin board. (All registered mail for non-resident students and students who have not applied for residence during the winter/summer vacation will be returned to the original address)
- Packages: The duty room of each dormitory receives packages on behalf of the students, but packages that require payment and refrigeration (freezing) will not be received on behalf of the students.
- Address:
Li Hsing Hall: No. 291, Xinzhong N. Rd., Zhongli Dist., Taoyuan City 320071, Taiwan (R.O.C.)
En Tzu Hall & Lian Shan Hall: No. 200, Zhongbei Rd., Zhongli Dist., Taoyuan City 320314, Taiwan (R.O.C.)
Hsin Shih Hall: No. 210, Puzhong Rd., Zhongli Dist., Taoyuan City 320071, Taiwan (R.O.C.)
Re Cheng Boy’s Hall: No. 206, Puzhong Rd., Zhongli Dist., Taoyuan City 320071, Taiwan (R.O.C.)
Re Cheng Girl’s Hall: No. 202, Puzhong Rd., Zhongli Dist., Taoyuan City 320071, Taiwan (R.O.C.)
- Whom can I contact for help with accommodation-related questions?
- There is a supervisor in the dormitory who is responsible for the living guidance of the boarders.
- Li Hsing Hall:
03-2658104、8105 Tel No. of Supervisor
03-2658100 Tel No. of duty room
- En Tzu Hall:
03-2658403、8404 Tel No. of Supervisor
03-2658400 Tel No. of duty room
- Lian Shan Hall:
03-2657403 Tel No. of Supervisor
03-2657400 Tel No. of duty room
- Hsin Shih Girl’s Hall:
03-2657601 Tel No. of Supervisor
03-2657600 Tel No. of duty room
- Hsin Shih Boy’s Hall:
03-2657606 Tel No. of Supervisor
03-2657700 Tel No. of duty room
- Re Cheng Boy’s Hall:
03-2658803、8804 Tel No. of Supervisor
03-2658800 Tel No. of duty room
- Re Cheng Girl’s Hall:
03-2658703 Tel No. of Supervisor
03-2658700 Tel No. of duty room
1.In Taiwan, what does a lessee need to pay to a lessor？
- Earnest money：In a case that both a lessee and a lessor are willing to rent a house, a lessor requests a sum of money in advance called earnest money, to ensure a lessee’s good faith to rent a house. However, if a lessor requests a lessee to pay earnest money before viewing a house, it might be a scam. Be careful！
- Security Deposit：A sum of money which is collected by a lessor from a lessee gives a lessor security in case a lessee causes damages to the rental property or a lessor needs to dispose of goods left behind by a lessee.
- Rent：It is a lessee’s regular payment to a lessor for the use of a house until the lease term is expired.
- Utility fees：The charges for the usage of water, electricity, gas, internet, management, cleaning, etc
- A lessee should ensure whether the rent includes the fees mentioned above. If the rent excludes the fees, a lessee should remember to write down clearly what to pay, when to pay and how to pay in a lease agreement.
2.After paying earnest money, may it be refunded if one party changes his/her mind？
- Payment of the earnest money represents a lessee’s good faith to perform a leasing agreement. A lessor usually requests the payment of earnest money at the time between seeing a house and signing a lease agreement, ensuring a lessee’s performance of an agreement.
- If a lease agreement will not be performed owin g to a lessee, such as adjustment of working places, and regretting to rent a house right after leaving in five minutes, a lessee cannot request to refund the earnest money. On the other hand, if a lease agreement will not be performed owing to a lessor, a lessor needs to return a double amount of earnest money back to a lessee. For example, if a lessor received 2NT$2,000, he/she needs to return NT$4,000 to a lessee.
- Reference：Article 248, Civil Code.
3.What can I do if pictures of a house online are inconsistent with real one？
- Under Taiwan laws, the advertisement of rental housing posted by the lessor should match the facts. It can ‘ t just be a reference. If a lessor who insists that he/she has many similar houses in the same building only allows a lessee to view the house (“ho use A”) which is similar to the one (“house B”) a lessee want to rent instead of house B, with an excuse that the current renters haven’t moved out, a lessee should reject him/her. It is necessary to view a including its concept and decora house ‘ s interior tion, and to test equipment, such as an air conditioner, toilet and lamp, making sure whether it works.
- If a lessee pays the earnest money due to the preference of house A he/she viewed but discovers that house B he/she rented is not as good as he/she expected, it is not easy to take the earnest money back.
- Reference：Article 13.1, Rental Housing Market Development and Regulation Act; Point 2, Mandatory Provisions to be Included in and Prohibitory Provisions of Standard Form Contract for house leasing; Article 249.2, Civil Code.
4.How does a lessee verify the identification of a lessor？ What do both parties need to provide when signing a leasing agreement？
- When a lessor claims that he/she is the owner of a house, a lessee could request him/her to provide a house’s certificate of ownership and his/her identification card. If a lessor cannot provide a house’s certificate of ownership, he/she can provide a house tax statement within one year instead and check if the taxpayer and the party are the same. When a lessor says that he/she is a sub-lessor, a lessee may request him/her to provide a document which represents a lessor s approval of the sublease of a hou se. Under Taiwan ‘ laws, a headlessee can sublease the whole or part of a house only when a lessor approves in writing. A headlessee also needs to provide a lessee identity documents such as a passport and identification card. If a lessee can ‘ t verify the identity of a lessor, he/she should not sign a lease agreement.
- Reference：Article 9.1, Rental Housing Market Development and Regulation Act.
5.Is it legal for a lessor to request more security deposits because I am a foreigner？
- Under Taiwan laws which are based on a concept of territorial principle, no matter where a lessee is from, the amount of security deposits shall not surpass the equivalent of two months ‘ rent.
- Reference：Article 7, Rental H ousing Market Development Reference and Regulation Act
6.How is the electricity price calculated in Taiwan？How do I know if the calculation standard of electricity price by a lessor is reasonable?
- Usually, the electricity price is calculated by consumption units. However, the electricity unit price a lessor requested should not be higher than the highest monthly electricity unit price Taiwan Power Company announced. A lessee may request a lessor to provide the electric ity bill, checking average electricity unit price last year, as a reference. A lessor should not earn profit from receiving electricity prices from a lessee because he/she just collects it for Taiwan Power Company. If a lessor receives electricity prices h igher than the one Taiwan Power Company announced, a lessee could report it to the Land Administration Offices in the local city, or call 1950 reporting to Consumer Service Centers.
- A lessee can look up the electric energy consumption during the lease term on the official website of Taiwan Power Company ,electronic bill, or app. If a lessee discovers the electric energy consumption is an electricity bill or call 1911.
7.Who is responsible for repairing furniture and appliances which are provided by a lessor？
- Under Taiwan laws unless provided by the agreement, otherwise a lessor should make all repairs to the damages and destruction of things leased which are not caused by a lessee. Ho wever, a lessee should keep and manage the things leased with the care of a good administrator, and notify a lessor immediately after the discovery of damages and destruction of things leased, avoiding damages expanding. A lessee should be responsible for damages and destruction of things leased if he/she does not notify a lessor about them immediately. Ways of notification could be any way which can be proved, such as text message, Email, and Line that are written. In Particular, a legal confirmation lette r is the best choice. Therefore, it is recommended that a lessee should confirm with a lessor which equipment ‘ s damage will be borne by him/her, and 7record them in the agreement.
- Reference：Article 8, Rental Housing Market Development and Regulation Act；Article 430, Civil Code.
8.How much money does a lessee need to compensate a lessor if he/she has to terminate a lease agreement early due to the job transfer？
- Under Taiwan laws, in the case that a lease agreement made by both parties could be terminated early, a party who wants to terminate the agreement early does not need to pay liquidated damages if he/she notifies the other party before a period of time wh ich is at least one month agreed by both parties. If a party does not notify the other party before a period of time agreed by both parties, the party needs to pay liquidated damages which should not be more than the amount of one month rent. In the case t hat a lease 8agreement made by both parties could not be terminated early, the agreement should be performed to the end of the lease term unless a lessee receives a lessor ‘ s approval and pays liquidated damages agreed by the lessor.
- Reference：Point 14, Mandatory Provisions to be Included in and Prohibitory Provisions of Standard Form Contract for house leasing; Point 13, Mandatory Provisions to be Included in and Prohibitory Provisions of Contract for house leasing.
9.What condition of the rental house does a lessee need to restore so that the security deposit will not be deducted, when moving out of it?
- Both parties need to clearly regulate standards of return of the rental house when signing an agreement. If both parties agree with the current condition return, a lessee may return the rental house with decoration; if both parties agree with the origina l condition return, a lessee should return the 9rental house with original condition. However, if damages are ordinary wear and tear, such as dirt on a wall caused by the usage, and bed collapse caused by lying for a long term, a lessor could not deduct any amount of security deposit.
10.Where can a party ask for help when a rental dispute occurs？
- Consulting：Each party can consult with the Land Administration Bureau in the local city or TSUEI MA MA Foundation for Housing and Community Services, and then negotiate with the other party and solve problems by themselves.
- Applying for mediation or negotiation：A lessee can call 1950 appealing with Consumer Service Centers in every city. Each party can apply to the municipal governments or the county (city) governments for mediation, Township/District Offices, and TSUEI MA MA Foundation for Housing and Community Services.
